Shipping policy

Shipping Policy

we aim to deliver your eyeglasses safely, securely, and on time.

Order Processing

All orders are processed within 1–3 business days after confirmation. Prescription or customized eyeglasses may require additional processing time.

Delivery Time

Orders are generally delivered within 3–7 business days after dispatch. Delivery times may vary depending on your location, courier service, holidays, or unforeseen delays.

Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before you complete your order. Free shipping may be available on selected orders or during promotional offers.

Order Tracking

Once your order has been dispatched, tracking information may be provided via email, SMS, or WhatsApp, depending on availability.

Prescription & Customized Eyeglasses

Prescription lenses and customized eyewear are prepared specifically according to your selected requirements. Because additional preparation is required, these orders may take longer to dispatch.

Delivery Information

Please provide your complete and correct name, phone number, and delivery address when placing an order. We are not responsible for delays caused by incorrect or incomplete shipping information.

Damaged Packages

If your eyeglasses arrive damaged or you receive an incorrect item, please contact us as soon as possible with clear photos or videos of the package and product so our team can assist you.

Contact Us

For questions regarding shipping or your order, please contact our customer support team.

 Quality Eyewear, Delivered with Care.